Contact Us

Have a question, feedback, or need more information?

If your question is not addressed on our information page or if something is unclear, please send an email to support@sxhyfstore.com. Please provide your name, contact number, and city of residence. If you are requesting after-sales service, please include photos of the product.

Customer Service - Operating Hours: Monday to Friday: 9:00 AM to 6:00 PM Saturday: 11:00 AM to 6:00 PM Sunday: Closed

Frequently Asked Questions:

Q: How long will it take to receive my package? A: Please note that we typically require 3 to 7 days to fulfill your order before dispatching it. Rest assured, we will do everything in our power to get your order to you as soon as possible! Once your order has been dispatched, estimated delivery times are between 14 to 30 days, depending on your country or region. Please allow for any holidays that may affect delivery times.

Q: What is the company's return policy? A: Upon receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days after receiving your item for us to process your return or exchange.

Q: How can I get in touch with you regarding my order? A: You can contact us via email at support@sxhyfstore.com or by using the form on this page.